How To Cancel An Order On Shutterfly

Introduction

Ordering products online has become the norm these days. With the convenience of online shopping, we can easily purchase anything we want with just a few clicks. However, there may be times when we have to cancel an order due to various reasons. In this article, we will guide you on how to cancel an order on Shutterfly, a popular online printing service.

Why Cancel an Order on Shutterfly?

There could be several reasons why you may want to cancel an order on Shutterfly. Some of the most common reasons include:

• You accidentally ordered the wrong product
• You changed your mind about the purchase
• You found a better deal elsewhere
• The product was damaged during transit
• You are not satisfied with the quality of the product

Steps to Cancel an Order on Shutterfly

If you wish to cancel an order on Shutterfly, you can follow these simple steps:

1. Login to your Shutterfly account.
2. Go to the “Orders” tab in your account dashboard.
3. Select the order that you want to cancel.
4. Click on the “Cancel Order” button.
5. Choose the reason for cancellation from the drop-down menu.
6. Confirm your cancellation by clicking on the “Cancel Order” button.

Things to Keep in Mind When Cancelling an Order on Shutterfly

Here are a few things that you should keep in mind when cancelling an order on Shutterfly:

• You can only cancel an order if it has not been processed or shipped.
• If you cancel an order after it has been shipped, you will have to return the product and request a refund.
• If you cancel an order that has been partially shipped, you will only be refunded for the items that have not been shipped yet.
• If you used a promo code or discount coupon while placing the order, you may not be able to use it again for the same product.

How to Contact Shutterfly Customer Support

If you face any issues while cancelling an order on Shutterfly, you can contact their customer support team for assistance. Here’s how you can reach them:

• Visit the Shutterfly website and go to the “Help” section.
• Click on the “Contact Us” button.
• Select the issue that you need help with.
• Choose the mode of communication – phone, email, or chat.
• Provide your details and explain your issue.
• Wait for a response from the Shutterfly customer support team.

Conclusion

Cancelling an order on Shutterfly is a simple process, provided the order has not been processed or shipped. By following the steps mentioned in this article, you can easily cancel an order and avoid any inconvenience. If you face any issues, do not hesitate to contact the Shutterfly customer support team for assistance.